At bd11, we take our responsibility to protect your personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information as a member of our online entertainment platform.
Your data is protected with 256-bit SSL encryption. We never sell or share your personal information with third parties without your consent.
We apply industry-leading technologies and best practices to keep your personal data safe with us at all times.
All data transmitted between your device and bd11 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
BD11 never sells, rents, or shares your personal data with any third party for marketing or commercial purposes without your explicit consent.
Bd11's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are fully recognised and protected.
We only collect data that is strictly necessary to provide our services. Each type of data collected is clearly described in this privacy policy.
As a bd11 member, you have the right to request deletion of your personal data at any time, subject to legal requirements and our record retention policy.
The bd11 mobile app is built with additional security layers, including two-factor authentication and local data encryption, to protect your account on mobile devices.
✅ Our Commitment: BD11 is committed to protecting the privacy and data security of all our members. By using the bd11 platform, you consent to the collection and use of data as described in this Privacy Policy.
BD11 ("we", "Platform" or "bd11") respects the privacy of every individual who uses our platform. This Privacy Policy transparently explains how we collect, use, store, protect, and disclose your personal information in the context of the online entertainment services we offer.
This Privacy Policy applies to all bd11 services, including our official website, Android and iOS mobile apps, and all communications related to your account. This document should be read together with Terms and Conditions ours.
We practice full transparency in every aspect of data management. If you have any questions after reading this policy, our customer support team is ready to assist you.
BD11 only collects personal data that is strictly necessary to deliver quality and secure services. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Mandatory (KYC) |
| Contact Information | Email address, phone number | Mandatory |
| Financial Information | Bank account number, bank name, account holder name | Mandatory (Payment) |
| Platform Usage Data | Game history, deposit and withdrawal records, wagering activity | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Communication Data | Customer support conversation records, emails, and messages | Where applicable |
📌 Note: We do not directly collect credit or debit card information. All payment transactions are processed through trusted third-party payment processors that comply with PCI-DSS security standards.
BD11 collects your personal data through several transparent and lawful methods:
We use the personal data collected solely for legitimate and necessary purposes, including:
💡 Good to Know: BD11 does not use your personal data for any third-party marketing purposes. We only send promotional communications related to bd11's own services, and you may opt out at any time.
BD11 takes a highly cautious approach to data sharing. We do not sell or disclose your personal data to third parties, except in the following circumstances:
All third parties that receive data from bd11 are required to comply with data protection standards equivalent to our own policy, and are prohibited from using that data for any other purpose.
BD11 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or damage:
Your personal data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Financial and transaction records are kept for a minimum of seven (7) years to meet regulatory requirements.
⚠️ Security Reminder: While we do our best to protect your data, no method of data transmission over the internet can be guaranteed 100% secure. You are also responsible for maintaining the security of your password and account login credentials.
BD11 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of the bd11 platform. Analytics and performance cookies can be disabled without impacting your core experience.
As a bd11 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data we hold.
You may request deletion of your personal data, subject to applicable legal requirements.
You have the right to object to the processing of your data for specific purposes, including marketing communications.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you have the right to request that we temporarily restrict the processing of your data.
To submit any request regarding your rights, please contact our privacy team via support email. We will process your request within 30 business days.
The bd11 platform is an online entertainment service intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we discover that a minor's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team immediately.
🔞 Reminder: BD11 takes underage access seriously and ensures the platform remains inaccessible to minors. We apply a rigorous KYC process to verify the age of all registering members.
BD11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, we encourage you to reach out to the bd11 privacy team.
Our team is available to assist you 24 hours a day, 7 days a week through the various communication channels available on the bd11 platform. We are committed to providing accurate and helpful responses in the shortest time possible.
✅ Our Guarantee: Every privacy and data protection request is handled with full professionalism and confidentiality by bd11's dedicated team. Rest assured — your information is always safe with us.
We protect your privacy with best-in-class technology and transparent policies. Register a bd11 account and enjoy a safe, entertaining online experience.